Effective Date: 01 March 2025
Website: nefithydraulics.com
Business Name: NEFIT HYDRAULICS SERVICES
Address: 35A Shepperton Rd, Harare, Zimbabwe
Email: [email protected]
NEFIT HYDRAULICS SERVICES (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and share your data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information We Collect
We collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, and business details when you contact us or request our services.
- Website Usage Data: IP address, browser type, referring URLs, and pages visited.
- Transaction Data: Payment details and billing information when you engage with our services.
- Cookies and Tracking Technologies: Data collected through cookies and similar tracking tools (see our Cookie Policy for details).
2. How We Use Your Data
We use your personal data for the following purposes:
- To provide and manage our hydraulic repair services.
- To communicate with you regarding inquiries, support, and transactions.
- To improve our website, services, and user experience.
- To comply with legal obligations and protect our rights.
- For marketing purposes (only with your explicit consent).
3. Legal Basis for Processing
Under the GDPR, we rely on the following lawful bases for processing personal data:
- Contractual Obligation: When data processing is necessary for fulfilling our services.
- Legitimate Interest: For business operations, fraud prevention, and improving our services.
- Legal Compliance: When required to meet legal obligations.
- Consent: When you voluntarily subscribe to newsletters or accept cookies.
4. Data Sharing and Third Parties
We do not sell or rent your personal data. However, we may share your data with:
- Service Providers: Payment processors, IT service providers, and marketing partners who assist in our business operations.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In the event of a business sale, merger, or restructuring.
All third-party processors are contractually obligated to handle your data securely and in compliance with GDPR.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When no longer required, data will be securely deleted or anonymized.
6. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data under certain conditions.
- Right to Restrict Processing: Request limitations on how we process your data.
- Right to Data Portability: Receive your data in a structured format for transfer.
- Right to Object: Object to data processing for direct marketing or legitimate interest purposes.
- Right to Withdraw Consent: Withdraw consent for data processing at any time.
To exercise your rights, contact us at [email protected].
7. Data Security
We implement appropriate security measures to safeguard your personal data against unauthorized access, disclosure, or loss. These measures include encryption, access controls, and secure storage systems. However, no online transmission is 100% secure; therefore, we encourage users to take precautions when sharing data online.
8. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website performance. You can manage or disable cookies through your browser settings. For more details, refer to our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
NEFIT HYDRAULICS SERVICES
Address: 35A Shepperton Rd, Harare, Zimbabwe
Email: [email protected]
This Privacy Policy is compliant with the General Data Protection Regulation (GDPR) and applicable local laws. By using our website, you acknowledge that you have read and understood this policy.